Coronavirus (COVID19) OFFICE UPDATE
Protected Environment
in
office
Televisits: Learn
about these
Videos and Info
about Coronavirus
Instructions,
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Protecting your family at home
Instruction Video,
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WE ARE STILL OPEN for
IN-OFFICE Sick, Well,
Injured or Behavioral visits in a very protected OFFICE environment,
with outside screening/check-in,
no more waiting rooms -
stay in your car until being called directly
back to completely separate "well
exam room" OR "sick exam room" areas.
PROTECTED OFFICE: There are
separate well and
sick entrances with separate staff to see our
patients in each of these areas. Before office entry, we are
taking
temperatures and asking screening questions about patients (and
those that accompany them) so that (1) no sick persons enter the
"well" areas, and (2) no known/suspected coronavirus patients
or family members enter either section. Clinical questions
and details are often
asked over the phone while the family stays in the car.
WELL VISITS: We are still seeing
Well Checks in completely separate areas,
with 5 and under on the
lower-level well child section, and
6 and up in the
newly separated upper-level "well-child" section.
SICK VISITS OPTION: As
an alternative to the "sick" section within the office,
some families may opt for being seen in the
canopied 20x30' sick section outside. Those with cough,
fever, achiness, are seen outside.
TELEVISITS: Yet another option
are Unifour Pediatrics TeleVisits
(like a secure real-time FaceTime bidirectional audio-video
visit). CALL FOR AN
APPOINTMENT 828-328-1118. We are here for you! |
Either via a TeleVisit:
Or an Office Visit (a very protected
environment):
See aerial
videos of all of these visits.
1st: Sick and Well Visit Screening
&
Workups by phone in the car:
Check-in screen is in drive-through. Screened &
wait in car til room ready
Nurse calls mom for history/workup &
discusses the child over the phone
.
Forms, questions/concerns discussed & called to room when room is
ready
When exam room ready, checks temp, enters thru empty waiting rooms
THEN either goes into
a "Sick" exam room INSIDE
the office
:
See aerial
video of Non-infectious "sick" visit (or injury, some
behavior).
Brought in through empty waiting rooms,
seen by nurse, measured/VS/etc
Exam performed in a very protected environment, with proper PPE.
Seen by clinician, treatment plan provided, and escorted back to
car.
OR, alternatively, goes into a
"Sick" exam room OUTSIDE
in the open air in a 20x30 foot walled canopy/tent (with
water/power, etc.)
See aerial
video of possibly infectious "sick" visit.
Or COVID testing.
All potentially infectious patients usually seen outside under
private canopy.
20x30 foot walled canopy/tent
Power, internet, sink, computers, etc
Exam area with exam areas, sink, hygiene, instruments, etc. quite
nice.
In a VERY protected environment, seen by our staff, and then back
home.
OR goes into an UPPER "Well"
exam room (if 6 years old and up):
- or course
temp taken and screened 1st in the same manner as if sick.
See aerial video
of well visit for older patients,
Or COVID
Vaccinations
.
Forms, questions/concerns discussed over the phone to with the nurse
inside, thus avoiding the well waiting room. & called to room when room is
ready
Checked that not at all sick, and brought in for the physical exam,
lab, etc.
Seen by clinician, treatment plan
provided, and escorted back to car.
OR goes into a LOWER "Well"
exam room (lower level for <6 yrs):
- or course
temp taken and screened 1st in the same manner as if sick
.
See aerial video
of visits for younger patients.
Or COVID
vaccinations.
Pulling into lower driveway, stopping at barrels, and notify staff
of arrival..
You will receive the check-in papers, &
await a call from our nursing staff.
Forms/questions/concerns discussed & called to room when room is
ready
Checked that not at all sick (patient of family member) & temps
taken.
When
called from car, escorted via empty waiting room to exam room
Seen by clinician,
treatment plan provided, and escorted back to car.
OR, for a 5th
option:
WE ARE DOING
TELEVISITS!!
(like a secure "FaceTime")
Use your phone and
download the Healow app from the
App Store or from
Google Play.
Call
us 828-328-1118 for your username and password (same as 'Portal" credentials).
Search us with
office code of
GFCGAA.
If your child needs an appointment for ADHD, depression,
anxiety, rashes, asthma maintenance, constipation, pink eye,
allergies, diarrhea, menstrual concerns, healthy lifestyles/ obesity
treatment or prevention, fatigue, for parenting issues or feeding
problems, and for many other pediatric and parenting problems..See
this Tele-Visits webpage for more detailed illustrated
instruction.
CALL 828-3208-1118 TO SCHEDULE A TELEVISIT APPOINTMENT!
If, during the Coronavirus Pandemic, despite all of our meticulous
preparation and hygiene to protect your child, you wish to do a
TeleVisit instead, then we are all here to serve you.
Important Office
Policies to enhance protection for
COVID-19:
Our Priority: Our highest priority is providing the best
care possible while maintaining the highest degree of health and
safety measures for our patients, their families and our staff.
Notify us of
COVID-19 exposure: Please notify our office if the patient, or
anyone in the family, has had direct exposure to the CoronaVirus
(Covid-19) -OR- Any travel from problem areas like China, Korea,
Japan, Iran, Europe, etc. (within the past month), or from US
epicenters. Do NOT come in to the
office. Please call us for instructions.
Limit those
coming with patient: We ask that families limit the number of people
accompanying the patient to visits and that they are not sick.
Well Areas ONLY
for Well: Our lower level is for ONLY WELL patients and
families. We will be checking for fever and other symptoms for those
entering downstairs. Upper well visit
area is separated from the sick area and there is no waiting
room, thus providing a very safe and protected area.
Books and
Magazines Temporarily Gone: To minimize the spread of germs, we are
temporarily removing books and magazines from all waiting rooms and
exam areas.
Increase
Sanitizing: We also are increasing our frequency to
sanitize surfaces in all waiting areas. As always, rest assured,
exam rooms and equipment are cleaned after every visit.
TeleVisits: As of March 17, 2020, we are adding
TeleVisits (bidirectional audio-video via your smart-phone or computer - like a
secure FaceTime experience) for some types of patient visits. We are
pre-screening via telephone all patients before making appointments
to help keep anyone exposed to COVID19 from entering the office. We
will assist them through phone triage and TeleVisits as needed.
Facebook Updates
about COVID-19: For more information about COVID-19: See
our Facebook page for more updated information, as well as
Coronavirus.gov,
CDC information for prevention in your family, and
Coronavirus and Parenting.
Stressing Family
Hygiene, Sanitizing, and Social Distancing: Please keep calm and do things under your
control. Assist and encourage your entire family to practice
thorough and frequent hand washing. Sanitize telephones, laptops,
and surfaces in your house and cars. If you are sick, be sure to
stay at home and away from the chronically ill and the elderly.
We are here for
you: The dedicated and caring staff of Unifour
Pediatrics are here to help care for your family, share educational
materials, and answer your questions. Just call or send a non-urgent
message through our portal.
Providing you latest COVID-19
Information:
ee
our Facebook page for more updated information, as well as
Coronavirus.gov and
CDC information for prevention in your family,
our collection of COVID-19
videos, and
Coronavirus and Parenting.
Your Unifour Pediatric Family,
(828) 328-1118